How many points do I receive with my order?
You receive 10 points when you order via our website and 15 points via our app.
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Why can't I use my offer?
I didn't receive my offer.
First, check your Spam folder. If you still don't see the offer you claimed, revisit 'Points' in your account. Your claimed offers are in 'Personal overview'. C...
How can I redeem my points for an offer?
You can find our offers by clicking on 'Points' in your account. There, you'll find our collection of offers and discounts from a variety of companies. You can even cla...
Why didn’t I receive points for my last order?
Please check if you've used the email address associated with your Lieferando.at account when you placed your order. It can take up to 24 hours for the points to appear in your...
Where can I see my points?
You can see and redeem points by signing into your Lieferando.at account. Click on the menu icon at the top of the screen, and you’ll see how many points you’ve collected.