My order was cancelled. What happens with my gift card?
We will always make sure that the value of the gift card is reimbursed. Please allow 24 hours for the gift card to recharge.
Still unable to use your gift card? Contact us with your gift card code and the details of your cancelled order.
Was this article helpful?
Do Lieferando.at gift cards expire?
Yes. Gift cards are valid for at least one year after the date of purchase. However, your local legislation may prescribe a longer expiration term. If this 12 month period has al...
My recipient hasn't received the gift card. What should they do?
First, check that the email hasn't landed in their junk/spam folder. If they still can't find it, please get in touch with us. We're happy to help!
Can I spend my gift card in person at restaurants or stores?
You can only use gift cards to place an order on your local Lieferando.at website and mobile apps. Unfortunately, the gift card cannot be used on Just Eat Takeaway platforms aroun...
How long does it take to receive a gift card after I've bought it?
A digital gift card will be sent to the email address of your choice. It should arrive within one hour of purchase. If your gift card does not arrive within the expected time frame...
How does a digital gift card work?
When you buy a digital gift card, we'll send a unique gift card code to the email address of your choice. You can also include a personalised message for the lucky recipient. E...