Offers and benefits

Points programme

Why can't I use my offer?

The companies participating in our Points decide on their terms of use. Please check the expiration date and the 'Terms of use' of your offer to see if anything would keep you from redeeming the offer.

If you don't see any reason why you can't access the offer, please contact us with the following:
- The email address of your account
- The offer you are trying to claim
- The coupon/voucher code you received

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I didn't receive my offer.
First, check your Spam folder. If you still don't see the offer you claimed, revisit 'Points' in your account. Your claimed offers are in 'Personal overview'. C...
How can I redeem my points for an offer?
You can find our offers by clicking on 'Points' in your account. There, you'll find our collection of offers and discounts from a variety of companies. You can even cla...
Why didn’t I receive points for my last order?
Please check if you've used the email address associated with your account when you placed your order. It can take up to 24 hours for the points to appear in your...
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You can see and redeem points by signing into your account. Click on the menu icon at the top of the screen, and you’ll see how many points you’ve collected.
How many points do I receive with my order?
You receive 10 points when you order via our website and 15 points via our app.
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