10 Top Tips for Food Safety

Two Lieferando couriers cycling next to each other

With ongoing public health concerns, Austrian food couriers can ensure the delivery of safe and hygienic meals to their customers by following these 10 top tips:

  1. DO use thermal bags. These are essential for keeping the temperature of food during transit. Restaurant partners expect couriers to use thermal bags for every delivery.

  2. DO clean and disinfect your thermal bag regularly. This will prevent contamination of food deliveries. Replace any damaged or ripped bags.

  3. DO wash your hands thoroughly and regularly, with hot soapy water, especially after using the toilet, eating, smoking, handling waste. Couriers may use partner facilities where permitted.

  4. DO wash prior to coming to work and ensure that clothing/uniforms are clean and regularly laundered.

  5. DO tie back long hair.

  6. DO keep fingernails short and clean.

  7. DO cover all cuts or wounds with a clean dressing.

  8. DON’T work if you are ill. Especially if you have:

  • Diarrhoea

  • Vomiting

  • Unusual discharge from ear, nose or throat

  • Visibly infected skin lesions or wounds

Wait 48 hours after symptoms end before returning to work.

  1. DON’T handle unpackaged food items - This will reduce the risk of contamination

  2. DON’T smoke when handling or delivering food. Smoke can contaminate food.

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By: Lieferando's Assistance Team

Need support with your account? Lieferando courier assistance is always here if you need us. You can reach us via the Lieferando Courier App chat feature both during your shift for anything urgent or via offline chat for anything non-urgent.