Protect yourself while you ride

Couriers are exposed to a number of risks on the road. To help keep you safe and minimise these potential risks, we’ve compiled a list of the appropriate Personal Protective Equipment (PPE) that we recommend be used on each delivery run below.

Recommended e-bike PPE

Helmet	Should meet European standard EN 1078 Helmets should be fastened The helmet should be a comfortable fit, with minimal movement when fastened You should replace your helmet every 3-5 years, or after an impact
High vis Outer-Wear	Should meet ÖNORM EN ISO 20471 Is to be worn over your other clothes and should be able to be fastened at the front.
Eye protection	Safety-style sunglasses that are shatterproof These should be free from scratches and must be cleaned to ensure visibility is not affected
Summer protection	Apply sunscreen every 2-4 hours Long-sleeved shirt Consider high vis vest to wear over clothes
Winter protection	Neck Gaiter to keep your neck protected Wear layers of clothing. Wearing multiple layers of clothing forms insulation for your body heat. Aim to wear at least three layers of clothing. Waterproof jacket Waterproof pants
Shoes	Avoid wearing open-toe shoes such as thongs or sandals Lieferando recommends that couriers use non-slip, covered shoes

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By: Lieferando's Assistance Team

Need support with your account? Lieferando courier assistance is always here if you need us. You can reach us via the Lieferando Courier App chat feature both during your shift for anything urgent or via offline chat for anything non-urgent.