As a courier, your work environment extends beyond just the roads. By actively identifying hazards and adapting your behavior, you can ensure a safer work experience.
Proactive Hazard Identification: Beyond the Road
It's crucial to be aware of your surroundings, both on and off the bike. Before undertaking any new task or facing changed conditions, a quick hazard assessment is recommended. This includes considering factors beyond road conditions, such as building access, customer interactions, and personal safety.
The "Take 5" Approach: A Comprehensive Safety Check
To help you quickly assess potential hazards, we encourage the "Take 5" method. This involves asking yourself five key questions before proceeding with a task, allowing you to identify and mitigate risks effectively.
Potential "Take 5" Questions (Adapt to your needs):
What are the potential hazards in this situation? (e.g., slippery surfaces, poorly lit building entrances, aggressive animals, difficult building access, heavy packages, weather conditions, road hazards).
What risks do these hazards pose to me? (e.g., falls, injuries, exposure to elements, theft, delays, confrontations).
What measures can I take to control these risks? (e.g., wear non-slip shoes, use a flashlight, avoid areas with known animal issues, plan routes, use a hand truck for heavy packages, check weather forecasts, reduce speed in hazardous areas).
Do I have the necessary equipment and skills to manage these risks? (e.g., proper rain gear, working lights, knowledge of building access codes, ability to handle heavy packages, familiarity with the area, …).
Am I confident that I can perform this task safely? (If not, seek advice or assistance).
General Considerations:
Building Access: Be aware of varying building access systems, including intercoms, key codes, and secure entrances.
Customer Interactions: Maintain a professional demeanor and be aware of potential communication barriers.
Weather: Be prepared for changing weather conditions.
Personal Safety: Be aware of your surroundings, especially during late-night deliveries or in unfamiliar areas.
Package Handling: Be aware of the weight and size of packages, and use appropriate lifting techniques.
By incorporating the "Take 5" method into your daily routine and being mindful of these general hazards, you can significantly reduce risks and ensure a safer delivery experience.
