Discover the Info Zone

This is your go-to place for all things courier-related in Austria. Find out about what to expect from being a courier - from the Lieferando sign up process, to how our wages work, information on contracts, and more!

23 February 2026 Discover the Info Zone

Last updated 03 March 2026

Courier Survey: Terms & Conditions

These terms & conditions are applicable to the Courier Survey (“Survey”), conducted by Word on the Curve, on behalf of Lieferando, Donau-City-Straße 6/12 1220 Vienna (“Promoter”).THE SURVEYBy...

30 November 2025 Discover the Info Zone

Last updated 26 November 2025

12 Days of Giveaways: Terms & Conditions

These terms & conditions are applicable to the campaign 12 Days of Giveaway - Delco Courier Campaign (“Campaign”), organised by Lieferando, Donau-city-strasse 6/12 1220 Vienna. (“Promot...

02 December 2024 Discover the Info Zone

Last updated 10 February 2026

UEFA Campaign for Couriers

At Lieferando, we aim to bring the excitement of food and football together, and we’re proud to extend our partnership with UEFA until 2027. As one of the major sponsors of the UEFA Champions League,...

Frequently Asked Questions

Need help with your registration?

You can contact us on [email protected].

How do I make money?

Delivering with Lieferando means you’ll make money for each delivery. The courier app will send you delivery ‘offers,’ which you can decide to accept or reject.

Can I use my own equipment?

You can order your Lieferando courier kit (jackets, backpacks and helmets) once you have started your courier sign up. We’ll send you your login details to our courier shop. There's no obligation to use Lieferando branded equipment. Feel free to use your own equipment, however, you must ensure that it meets our minimum safety requirements.

Do I need to submit my availability every week?

You can submit your availability every week in order to get scheduled runs. This is to help make sure we can keep you busy with a good amount of orders. We also offer “open runs”, where you can start delivering straight away.

My preferred delivery zone is closed so I applied in a different one. Can I change to my preferred zone?

Please only apply in the zone you wish to deliver in. If your preferred zone is closed, we’re not able to transfer your account.

What requirements do I need to meet to offer my delivery services in Austria?

To be aged +18.
An Apple or Android smartphone with data.
An e-bike or bike. An Austrian ID or passport and valid e-card.
A proof of work eligibility (if non-EEA citizen)

If I deliver for Lieferando, can I also deliver for other companies?

Yes you can! If you deliver for Lieferando, you are your own boss. You can deliver for other companies, accept or decline orders and set your own hours. The flexibility is yours.