Courier Survey: Terms & Conditions

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At the start of the Survey Period, all active couriers will receive an email invite to participate in the Survey. The email invite will direct Eligible Entrants to the Survey, hosted via the Yonder platform  (“Platform”). Only the individual who received the invitation is eligible to participate, and only one entry per person is permitted. 

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Entries will be permitted during the Survey Period. You must complete the Survey in full and provide a valid email address to be voluntarily included in the Cash Prize Draw and have the chance to win a cash prize of € 100. 

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Participants can choose to opt out of the prize draw on completion of the survey if they do not agree with the terms and conditions.

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The Administrator collects a person’s information to include the person in the Cash Prize raffle. Use of personal information is limited to the administration of the Cash Prize.

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Winner Selection: 

1. Within 21 days of the survey closing, five winners will be randomly selected by the Administrator, who meet the eligibility criteria outlined above, to each receive a cash prize of €100.

2. Winners will be contacted by the Administrator, acting on behalf of the Promoter, using the email address provided. Reasonable efforts will be made to contact the provisional winners. 

3. The Promoter has no access to any of the private details provided by the participants.

4. If a selected winner does not respond within 30 days of being contacted by the Administrator, the winner’s prize will be forfeited and an alternative winner may be selected at random. 

5. The prize is non-transferable, not exchangeable or refundable and cannot be redeemed in any other form of compensation. The winner must take the Prize as described in these terms and conditions, and the Prize cannot be used in conjunction with any other offer. 

6. If for any reason beyond the control of the Promoter, the Survey is not capable of running as planned and the administration of the Cash Prize is affected, the Administrator reserves the right to amend or withdraw the prize draw without prior notice.

7. Personal data will only be collected and used for the purpose of administering the Cash Prize in accordance with data protection laws. Entries not complying with these terms and conditions will be invalid.

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Payment eligibility and timeline: 

1. Payment will be made into an account in the participant’s name only.

2. Once the winner submits their payment details via the Administrator’s form, payment will be processed 30 days from the date details are submitted, in line with the Administrator’s two monthly payment runs. Payments are processed mid-month (around the 15th) and end-month (around the 31st).

3. This generally means payment is processed around 30–35 days after submission, and received shortly after depending on the winner’s bank. Example: If the 30-day point falls just before a payment run, payment is made in that run. If it falls just after a payment run, it is made in the following one.

4. If payment hasn’t arrived after this point, the winner can contact the Administrator with a customer service enquiry through the WOTC contact email: [email protected]

5. It is the responsibility of the Eligible Entrant to provide their correct, up-to-date details when entering for the Cash Prize, and/or confirming acceptance of the Prize in order for their Prize to be processed. The Administrator cannot be held responsible for winners failing to supply accurate information which affects Prize acceptance or delivery of their Prize. The Administrator or Promoter will not be liable for the non-delivery of the Prize caused by the provision of wrong information.

6. No responsibility is accepted for any variation in the value of the Prize.

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Tax treatment:

1. Any cash prizes awarded in connection with this survey are subject to taxation. The Promoter shall exercise the option for flat-rate taxation in accordance with § 37b of the Austrian Income Tax Act (EStG). By doing so, the Promoter assumes the income tax burden at a flat rate of 30%. Winners are hereby informed that they do not need to report this prize as personal income, as the tax has been settled.  

2. Any applicable gambling taxes will be borne by the Promoter.

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All additional costs or expenses not explicitly mentioned as included are the responsibility of the winner.

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The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer equipment or systems, servers or providers, software, failure of any email or entry to be received by the Administrator on account of technical problems or traffic congestion on the Internet or at any website, or any combination thereof, including any injury or damage to participant’s or any other person’s computer related to or resulting from participation or downloading any materials in this Survey.

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The Promoter, Administrator and any other associated agencies shall not be liable for any loss, damage or loss of profit (including but not limited to indirect or consequential loss) or for personal injury suffered or sustained, as a result of participating in the Survey and/or taking the Cash Prize, except for any liability which cannot be excluded by law. In accepting the Cash Prize, the winner may be required to sign a legal release in a form determined by the Administrator in its absolute discretion.

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The Promoter expressly reserves the right to resolve any discrepancies, disputes or otherwise unforeseen circumstances as the Promoter deems fit and the Promoter’s decision will be final and binding upon every person who enters. No correspondence will be entered into. The Promoter expressly reserves the right to change the Terms and conditions of the Survey and Cash Prize at any time.

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The Promoter seeks to run fair and secure promotions and prevent abuse and cheating. If you enter in a way that is not consistent with these Terms & Conditions, your entry (and any of your associated aliases) will be disqualified, Cash Prize awarded may be void and recoverable, and the Promoter reserves the right to bar you from entering future promotions for a period of at least six months. For this reason, the Promoter and Administrator reserve the right at any point to: 

1. Verify the eligibility of entrants and/or provisional winners by requesting information considered reasonably necessary for this purpose. Entry or a Cash Prize may be withheld unless and until verification is completed satisfactorily.
   

2. Disqualify entries that are not made directly by the individual entering the Cash Prize raffle.
   

3. Disqualify entries made using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
   

4. Disqualify bulk entries from individuals, trade, consumer groups or third parties, incomplete entries and entries submitted by macros or other automated means.
   

5. Disqualify entries beyond the maximum allowed, or those using techniques such as ‘script’, ‘brute force’, multiple SIM cards for Text entries, masking identity by manipulating IP addresses, using aliases or identities other than their own or any other means.

6. Disqualify entries which, in some other way, do not fully meet the requirements of these Terms & Conditions.

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If any part/s of these Terms & Conditions are legally ruled to be invalid, illegal or unenforceable, the remainder will not be affected and will continue in full force and effect.

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If there is a discrepancy between these Terms & Conditions and those in any promotional material circulated by the Administrator, these Terms & Conditions will prevail.

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These Terms & Conditions are governed by Austrian law and their interpretation and application will be subject to the non-exclusive jurisdiction of the courts of Austria.

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For customer service enquiries related to the Survey and Cash Prize, please contact the following email: [email protected]